Get in touch!

Track your Order

There are two simple ways to track your recent order!

Log into your back office at office.truvy.com and click the widget on the right-hand side that says “Ready to Track your order?”. This will bring you to a page showing your order history including your Order ID(s), Order Dates, Tracking Numbers, Order Status, etc

When you log in to your back office at office.truvy.com you will see a list of options on the left-hand side of your screen. Hover over “Manage Orders” and select “My Orders and Tracking”. This will bring you to a page showing your order history including your Order ID(s), Order Dates, Tracking Numbers, Order Status, etc.

Request a Call Back from Support

Don’t wait on hold! Request a call back from Support.

Call into Support, select your market, press 2 for a callback, and verify your phone number. This will hold your place in queue and Support will give you a callback.
☎ 855-213-TRUV
☎/✉  801-281-7420

Still have more questions? Reach us via chat for fastest response:

Average chat wait time is less than 5 minutes & open 7 AM – 6 PM, Monday – Friday.

Submit a Ticket

Business hours:
Monday – Friday
Phone:  7:00 AM to 6:00 PM (MST)
Chat, Text & Email: 7:00 AM to 6:00 PM (MST)

We understand that things can change, and you may need to modify or cancel your order. Please call our support center to help!

☎ 855-213-TRUV
☎/✉  801-281-7420
172 East 14075 South, Draper, UT 84020